FAQ

We offer a comprehensive range of cake decorating supplies including:

• Cake Boards & Boxes
• Cake Decorating Tools & Supplies
• Cake Figures and Edible Decorations
• Edible Color Sprays, Glitter, and Paints
• Chocolate Supplies and Polycarbonate Moulds
• Cake Mixes, Tins, and Baking Trays
• Flavorings & Extracts
• And much more for the creative baker!

Absolutely! All our edible decorations, including edible glitter, color sprays, and paints, are specifically formulated to be food-safe and meet quality standards for consumption.

Yes! Our product range caters to both home bakers and professional pastry chefs. We offer professional-grade tools, commercial-quality chocolate moulds, and bulk supplies perfect for bakery businesses.

All orders are processed within 1-2 business days from our Miami headquarters. Our team carefully inspects each item to ensure it meets our quality standards before shipping.

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 days after dispatch
• Free Shipping: Via EMS on orders over $50, delivered in 15-25 days after dispatch

We serve baking enthusiasts worldwide! However, please note that delivery to some Asian regions and remote areas may not be available due to logistical constraints.

Yes! Once your order is dispatched, you’ll receive a tracking number via email to monitor your creative supplies’ journey to your doorstep.

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely! We use industry-standard encryption and security measures to protect your payment information. Your financial details are safe with us.

While creating an account makes future orders faster and allows you to track order history, you can also checkout as a guest if you prefer.

We offer a 15-day return policy from the date you receive your items. If you’re not completely satisfied, we’ll help make it right!

Please contact our friendly customer service team at [email protected] within 15 days of receiving your order. We’ll guide you through the return process.

We carefully inspect all items before shipping, but if anything arrives damaged, please contact us immediately at [email protected] with photos of the damaged items. We’ll send replacements right away!

While we specialize in providing quality supplies, our team of baking enthusiasts is always happy to share basic tips and guidance. For complex decorating techniques, we recommend checking out our blog and tutorial resources (coming soon!).

Certainly! Tell us about your project (wedding cake, birthday celebration, etc.) and we can suggest the perfect tools and decorations to bring your vision to life.